Terms and Conditions
1. Introduction
Welcome to Minro Charms. By accessing and using our website, you agree to the terms and conditions set out below. Please read these terms carefully before using the site or purchasing from us.
2. Eligibility
By using this website and making purchases, you confirm that you are at least 18 years old or have received permission from a legal guardian.
3. Products
We sell a variety of products including Jewelry, Phone Charms, Bracelets, Bookmarks, Books and Pens. All products displayed on our website are subject to availability. We reserve the right to discontinue any product or modify its pricing at any time.
4. Pricing
All prices listed on our website are in South African Rands (ZAR) and include VAT, where applicable. Prices do not include delivery charges, which are added at checkout.
5. Orders and Payment
When you place an order, you are making an offer to purchase goods from us. We reserve the right to accept or reject your offer. Payment must be made via our secure payment gateway using the accepted payment methods (credit cards, debit cards, etc.).
6. Shipping and Delivery
We offer shipping across South Africa. Delivery times are estimates and can be affected by unforeseen delays. We are not liable for any delays caused by third-party couriers. Shipping fees are calculated based on your location and the weight of the items.
7. Returns and Refunds
No Returns Policy: Due to the nature of our products and our commitment to providing the best deals, we do not accept returns or offer refunds on any items purchased. All sales are final.
Faulty or Damaged Items: If the product you received is damaged or defective, you must notify us within 7 days of delivery. We will review the case and may, at our discretion, offer a replacement or store credit. Please provide photographic evidence of the damage or defect when contacting us.
Exclusions: Personalized, custom-made, and sale items are not eligible for any replacements or credits unless damaged or faulty upon arrival.
8. Intellectual Property
All content on this website, including images, text, logos, and product descriptions, is the intellectual property of Minro Charms. You may not copy, distribute, or use any content without our prior written permission.
9. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or the purchase of products, except in cases of gross negligence or intentional misconduct.
10. Privacy Policy
We value your privacy and are committed to protecting your personal information. Please review our Privacy Policy for details on how we collect, use, and protect your data.
11. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes.
12. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes arising from these terms or your use of this website will be subject to the jurisdiction of South African courts.
13. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: [email protected]