Privacy Policy
Last updated: 11 - 11 - 2024
At Minro Charms, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.minrocharms.co.za , and make use of our services. Please read this policy carefully to understand how we handle your personal data.
1. Information We Collect
We collect information from you in several ways:
Personal Data: When you make a purchase, create an account, or interact with us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
Non-Personal Data: We collect non-identifiable information automatically when you visit our site, such as your IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.
2. How We Use Your Information
We may use the information we collect in the following ways:
To process and fulfill your orders
To communicate with you regarding your order status, promotions, or other updates
To improve our website, products, and customer service
To comply with legal obligations
To personalize your shopping experience
3. Sharing Your Information
We do not sell, trade, or rent your personal information to others. However, we may share your data in the following cases:
With third-party service providers (such as payment processors and shipping companies) to help us operate our business.
If required by law, to comply with legal processes or protect the rights of Minro Charms.
In connection with any merger, sale of company assets, or financing, in which your personal information may be transferred as part of the business assets.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our site may be limited in functionality.
5. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no security measures are completely infallible. We cannot guarantee the absolute security of your information.
6. Your Data Rights
Depending on your location, you may have certain rights regarding your personal data:
Access: You can request access to the information we hold about you.
Correction: You can request that we correct inaccurate or incomplete data.
Deletion: You can request that we delete your data, subject to certain conditions.
Data Portability: You have the right to request a copy of your personal data in a structured, machine-readable format.
Opt-Out: You can unsubscribe from marketing communications at any time by following the opt-out instructions in any email or by contacting us directly.
7. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under this age. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete the information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website, with the date of the last update at the top.
9. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
MINRO CHARMS
Email: [email protected]